Privacy Statement

You can read in this privacy statement how Top-Chalets V.O.F. (hereinafter referred to as Top-Chalets) established at Tweemanspolder 6a 33, 2761 ED Zevenhuizen ZH, Ch. of Comm. 24421336, deals with your data when you use our website(s), or use in another manner our provision of service, or request information regarding our provision of service.

Which data do we record?

You visit our website
Top-Chalets uses cookies on its website. Cookies are small (temporary) text files for your computer. We use these cookies for the optimisation of the representation and functionality of our website. We also use cookies for advertising and for the analysis with Google Analytics of our website traffic. By visiting our website you agree thereto. You can disable these cookies via your browser. Please do take into consideration that our website will not function optimally in that case.

You make a booking or you make contact with Top-Chalets
When you make a booking, make contact with us, or when you check in to the accommodation, you will provide a number of personal data hereby. We record this data for dealing with your booking and for answering any questions. The following data is processed hereby:

  • your name, address and contact details such as your telephone number and email address;
  • gender and date of birth;
  • how many persons are staying with you, and if you state this in your booking, the composition of your travel group, name and date of birth;
  • the registration number of your car;
  • the transaction data such as invoice data and the bank account number used for paying the invoice;
  • other information that you might provide to us.
You are the owner of accommodation and you wish to let this through Top-Chalets

If you wish to let your accommodation through Top-Chalets, we must have specific data available to execute this service for you. We process the following data for letting the accommodation:

  • your name, address and contact details such as your telephone number and email address;
  • gender and date of birth;
  • data concerning the accommodation;
  • data regarding the letting transaction such as price agreements and bank account number;
  • other information that you might provide to us.

For what purpose does Top-Chalets use this data?
Top-Chalets uses this data for the execution of its provision of service to owners of the accommodations and to hirers. The personal data is used for sending information regarding the products or services of Top-Chalets. We use the reservation system of Stratech. Stratech can have insight into the personal data in the reservation system through this.

Top-Chalets only provides your personal data to third parties if this is necessary for the performance of an agreement with you. Top‑Chalets informs the owners of the accommodations regarding which hirers use their property. The surname of a hirer is shared with the owners for this purpose.

Security and retention period
Top-Chalets will endeavour to ensure that your data is adequately secured in order for your data to be protected against unauthorised use, unauthorised access, change and unlawful destruction. Your data will be saved for as long as necessary for the purposes stated above, or insofar as this is necessary for compliance with statutory obligations and for resolving any disputes.

Inspection, correction and deletion
You can address requests for inspection, correction or deletion of data to Top-Chalets stating your name and address. Top-Chalets will in principle respond to a request for inspection or correction within four weeks. In the event of a request for deletion, Top-Chalets will delete the personal data concerned as soon as possible, unless and insofar as the law obliges Top-Chalets to save the personal data concerned, or if there are (other) urgent reasons that prevent deletion.

Any questions?
Top-Chalets takes your privacy very seriously. Please do not hesitate to contact us if you have further questions.