Corona Virus

The situation surrounding the Covid-19 Virus causes concern and uncertainty for everyone. Because the situation for the winter cannot be predicted, we are as flexible as possible. We therefore offer a money-back guarantee for all bookings for the winter season 2023-2024. Can your holiday not be able to continue because of Travelrequirements, then your holiday will be canceled free of charge.

Corona Money-back Guarantee summarized:

  • Book your holiday with a money-back guarantee;
  • Can your holiday not be able to continue because of Travelrequirements then your holiday will be canceled free of charge (7 days before your holiday starts we will judge your travelsituation);
  • You will receive the full amount paid back to your account, or you choose to postpone your holiday to another date (the value of the booking will then be deducted from the new booking);

Book your winter holiday safely with our money-back guarantee!

When does the Corona Money Back Guarantee not apply?
We base our Corona Money Back Guarantee on the advice of the governments of your own country, the country you have to travel through and/or the country of your destination. When your trip is possible based on these recommendations, you cannot make use of the Corona Money Back Guarantee. If you travel to Austria, you must possess the right (travel) documents and be familiar with the current rules and measures. When Top-Chalets can deliver the trip, but you wish to cancel it yourself, the standard cancellation conditions apply as always.

Travel and cancellation insurance

We recommend that you arrange travel and cancellation insurance. This in case you or one of your travel companions will be diagnosed with the corona virus.

Current information

Please visit the links below for the most current information: