Corona Virus

The situation surrounding the Covid-19 Virus causes concern and uncertainty for everyone. Because the situation for the winter cannot be predicted, we are as flexible as possible. We therefore offer a money-back guarantee for all bookings for the winter season 2021-2022. Can your holiday not be able to continue because of Travelrequirements, then your holiday will be canceled free of charge.

Corona Money-back Guarantee summarized:

  • Book your holiday with a money-back guarantee;
  • Can your holiday not be able to continue because of Travelrequirements then your holiday will be canceled free of charge (7 days before your holiday starts we will judge your travelsituation);
  • You will receive the full amount paid back to your account, or you choose to postpone your holiday to another date (the value of the booking will then be deducted from the new booking);
Book your winter holiday safely with our money-back guarantee!

When does the Corona Money Back Guarantee not apply?
We base our Corona Money Back Guarantee on the advice of the governments of your own country, the country you have to travel through and/or the country of your destination. When your trip is possible based on these recommendations, you cannot make use of the Corona Money Back Guarantee. If you travel to Austria, you must possess the right (travel) documents and be familiar with the current rules and measures. When Top-Chalets can deliver the trip, but you wish to cancel it yourself, the standard cancellation conditions apply as always.

Travel and cancellation insurance

We recommend that you arrange travel and cancellation insurance. This in case you or one of your travel companions will be diagnosed with the corona virus.


More information

Do you have any questions? Please do not hesitate to contact us.

Safety in the ski area

In order to guarantee you a safe and relaxing holiday in the Zillertal Arena under the motto "Happy & Safe", the Zillertal Arena offers a comprehensive package of measures.

For more information, visit the Zillertal Arena website.

 


Local measures

Information about the current government measures an requirements regarding COVID-19

Dear Guests!

We would like to inform you about the following government measures and requirements for your holiday in Königsleiten.

We want to thank you for your patience and your cooperation!

Your Top-Chalets Team

Corona 22.11.2021
The following government measures an requirements regarding COVID-19 for winter 2021-2022 apply:

We may welcome you in Austria if you act by the 2G rules: you are recovered or vaccinated.

  • Recovered: Confirmation of COVID-19 disease – up to 6 months after the disease.
  • Vaccinated: Presentation of a vaccination certificate – up to 9 months after vaccination (for people 12 years up).
    From February 1st 2022 the vaccination period will be shortened to 7 months after the 2nd vaccination.
    Johnson & Johnson is only valid until January 3rd, after which a booster vaccination is necessary for the vaccination certificate.

Gastronomy and Holiday stay

  • The 2G rule apply. You can only enter if you are cured or vaccinated.

Après-Ski and Night gastronomy

  • The 2G rule apply. You can only enter if you are cured or vaccinated.

Lifts and Gondels

  • The 2G rule apply.
  • There is a FFP2 mask obligation. Children from 6 -13 years can wear a normal mask. Children and adults from 14 years and older have to wear a FFP2 mask.
  • Click here to read all about the measures in the Zillertal Arena.

Registration
You need to registrate when entering a restaurant.

Pre-Travel-Clearance Form
Anyone who wants to travel to Austria and comes from a country with high risk, must register in advance via this form! If you travel from a low risk country, you don’t have to fill out this form. Here you will find a list with the low risk countries.

 

Current information

Please visit the links below for the most current information: